Governor Cuomo Announces Launch of New Official State Website, NY.gov

Governor Cuomo's office just released an announcement detailing the new NY.gov, designed by Code and Theory:
NEW YORK – Governor Andrew M. Cuomo today introduced the new NY.Gov official State website, featuring improved customer service, design, navigation, search and accessibility from virtually any device. This website’s overhaul is the first major redesign in 15 years, and sets a new bar for digital government services through its user-centric approach. Highlighting the Governor’s directive to State Agencies to focus on enhancing and modernizing service delivery to residents, businesses and visitors, the new website features streamlined service information, improved search, intuitive navigation, and a modern, vibrant look and feel redesigned to enhance user experience.
The website prioritizes information that is in high demand by New Yorkers, and makes it easier to find key services and programs. NY.gov launches with specially designed pages on the top 40 service requests from the public, including topics such as Start a Business and Get MWBE Certification, with more to be added over time. It also features a customized section that highlights local resources such as emergency alerts, transportation updates, local jobs, farmers markets and attractions. New York State government websites receive an estimated 735 million visits each year. The website was designed and built by creative agency Code and Theory, with support from the State's Office of Information Technology Services (ITS).
“Thanks to Governor Cuomo’s leadership and valuable input from the public, the new NY,gov website sets a higher standard for digital government. The new NY.gov puts information and resources at the fingertips of New Yorkers as never before, reflecting the Governor’s commitment to service, transparency and efficiency,” said Rachel Haot, the State’s Chief Digital Officer. “This is an important milestone in our innovation Roadmap for New York State, and we appreciate the collaboration of the technology community and the partnership of hundreds across State government in making it a reality.”
“Thanks to Governor Cuomo’s leadership and valuable input from the public, the new NY,gov website sets a higher standard for digital government. The new NY.gov puts information and resources at the fingertips of New Yorkers as never before, reflecting the Governor’s commitment to service, transparency and efficiency.”
About the Code and Theory Network
The Code and Theory Network is the only network with a balance of 50% creative and 50% engineers at scale. The technology and creative network within Stagwell Group is built to experience change for businesses that need to navigate the complexity of changing consumer behaviors, emerging technologies and AI. With a global footprint and the capabilities to work across the entire consumer journey, we crave the hardest problems to solve. The network includes the flagship agency Code and Theory as well as Kettle, instrument, Left Field Labs, Mediacurrent, Rhythm and Truelogic. Code and Theory clients include Amazon, Apple, JPMorgan Chase, Mayo Clinic, Microsoft, NFL, Pfizer and Yeti.
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